According to recent statistics, approximately 68% of Indian consumers are currently using digital payments or mobile banking platforms to make or receive payments. As the number of users keeps on increasing, online financial platforms such as the Bajaj Finserv My Account portal is gradually gaining popularity.
These specially designed platforms have made it more convenient for individuals to track and manage their funds. In case of any issue or query, individuals can reach out to the Bajaj Finserv customer care for an easy solution.
Ways to contact the Bajaj Finserv customer care
Here are some of the ways in which customers can reach out to the financial institution.
Customer care number
Customers can get in touch with the NBFC by dialling the Bajaj Finserv customer care number. The Interactive Voice System (IVS) is made available to callers in over 10 regional languages. Customers should, nevertheless, call from their registered mobile numbers to get their issues addressed instantly.
They might be required to mention their user IDs or EMI card numbers. Moreover, they can contact the financial institution in case of any query related to various financial products such as credit cards and loans.
Customer service via email
Customers can get in touch with their customer service team via the Bajaj Finserv customer service email ID to get their queries resolved within two working days. All customers must check the spam folders to make sure they don’t miss out on any important emails. Individuals can also visit the financial institution’s portal to raise a request.
Customer service via SMS
Individuals can get information regarding various financial products via the Bajaj Finserv customer care SMS service. There are different SMS codes that come in handy in multiple situations.
Visit the nearest branch
Individuals can get in touch with Bajaj Finserv customer care directly by visiting the branch nearest to their locations. Hence, if they want to cancel their insurance policies or change their mode of payment, they can do so easily by visiting the branch itself. Moreover, they can utilise the dedicated portal of the NBFC to locate their nearby branch.
Use the app or portal
Individuals who have signed up on the My Account app can raise a request via the portal to get in touch with customer care. Moreover, they can check the status of their already submitted requests and access a detailed representation of their request history.
Getting in touch with the Bajaj Finserv customer care through avenues like email, phones, etc., can be a tedious process. However, with the advent of innovative customer portals such as the My Account app, customers can gain access to all information readily and much more conveniently.
The Bajaj My Account app has been designed to cater to all requirements of customers. This app has a lucid interface which provides all customers with an enhanced user experience. Through this portal, customers can settle transactions, manage their finances, and apply for loans.
From this portal, registered customers can manage their active loans, investments, and download financial statements from anywhere and at any time. Moreover, they can also pay their EMIs, prepay or foreclose their loans, and even access information related to future payments from this portal itself.
Individuals can also avail pre-approved offers, which are provided by the financial institution through this uniquely designed portal. These offers are available on an extensive range of financial products such as business loans, credit cards, and personal loans. Check your pre-approved offer within a few seconds by simply entering your name and mobile number.
Reaching out to your Bajaj Finserv customer care has never been more convenient. You can proceed to download the My Account app to avail a wide range of benefits and access financial products conveniently.